Governor Lincoln D. Chafee has implemented a Performance Management initiative for Rhode Island government departments and agencies to improve the effectiveness and efficiency of state programs and to maximize the value of taxpayer dollars. By developing performance measures and analyzing program data, departments and agencies are able to make better decisions about allocating personnel and financial resources to have the greatest impact.
The mission of the Rhode Island Department of Health (RIDOH) is to prevent disease and to protect and promote the health and safety of the people of Rhode Island.
The Rhode Island State Police's (RISP) mission is to fulfill the law enforcement needs of the people with the highest degree of fairness, professionalism, and integrity, and protect the rights of the people to live in freedom and safety.
The Division of Motor Vehicles (DMV) tracks transaction wait times to examine operational efficiency. DMV uses the indicators to recommend process adjustments to improve customer experience. "Wait Time" begins when a customer is issued ticket at the front desk, and ends when the customer's ticket number is called. The data displayed is for the Cranston branch only.